Archives: Reviews

Mike did a phenomenal job repairing our boiler. He was extremely professional, clean, organized, and thorough. We are very satisfied with our service.

– Allison C.

“Had no heat! Called them on a Sat. within one hour they were at my house. Started using them last year after my two previous HVAC Co went under. Tim Lancaster the tech is very good and seems to really love his work. John the dispatcher is great! So glad we hooked up with them. Knowing you can depend on them in the middle of winter when it’s 15 degrees out is a good feeling!”

– Philip C.

Tucker was very knowledgeable and discovered a wiring problem that several other professionals missed. My major problem was addressed, and my HVAC is now much quieter, most of the time. Tucker is professional and personable and easy to work with. I definitely recommend this company.

– MaryTherese C.

“Justin was amazing! He did a thorough search- took pictures of air handlers and stood in the rain with me for 1/2 hour helping me understand the cooling system in an older house we just bought. As an untrained woman in this area, he took the time to walk me through every detail and explain it in a way that immensely helped me balance my options and costs – 10 stars!”

– Louise T.

“We have been using Ductworks for the past 13 years and have never had a less-than-positive experience. The technicians who have performed our regular maintenance have been knowledgeable and thorough. Any time we have needed repairs or replacements, they are done promptly and expertly. Our most recent service technician was Justin, who went above and beyond in explaining the status of our system and making both short-term and long-term recommendations. We can recommend this company without reservation.”

– Linda P.

Tucker was very professional and thorough in his examination of my furnace. He pointed out potential items that will need service in the future and provided estimates accordingly. I have had Ductworks from my service provider for many years and I have nothing but good to say about their work and their service.

– Mark M.

I recently reached out to Ductworks due to no heat. The office staff called me right back and had Justin on-site within an hour. I would give Justin and the Ductworks team ten stars for their responsiveness, patience, and follow-through in getting the issue fixed. The fix required overnight shipping of a part and Justin made arrangements with the office and promptly dropped off several temporary heaters for us to get us through a cold night. Justin was back onsite the next day to install the replacement part and he stayed on-site to make sure everything was operating as expected. A giant thank you to Justin (and the Ductworks staff) for getting this fixed, his patience in answering all my questions and concerns, and helping to get us a solution to keep things warm in the short term!

– Steve P.

James was great! Very respectful, professional, & had my furnace up & running in a timely fashion. I would highly recommend Ductworks. Jonathan was very helpful starting off with my initial call. After my first experience with Ductworks, I have no complaints only confidence in their work skills & ethics.

– Donna S.

Recently contracted with Ductworks for maintenance. Setting up an appointment was easy and the tech Melvin walked through everything he did during the inspection. Happy with the service.

– Brian M.