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Boiler Repair in Old Saybrook, CT 06410

March 4, 2026

“Top notch service and responsiveness on weekends. We will be using in future.”

- Kendal T.

« Ductless System Installation in Avon, CT 06010

Ductworks HVAC Services service truck image.

860-621-6295

175 Spring Street
Southington, CT 06489

Ductworks HVAC Services service truck image.

License #: S1- 0400300, SM1-0005943

4.88/5 - 24 reviews

Google Rating

4.8

Based on 709 reviews

Ductworks HVAC Services

4.8

review us on See all reviews

Roanit Fernandes

1776363159

Reached out to Ductworks after reading their great reviews. Had to pleasure of connecting with James and he explained and educated me through the process of installing a heatpump. I decided not to proceed with the heatpump installation but i really have to say how awesome the team was.

1776298654

Converting oil to gas, the manager Eric is great, he gave me his cellphone and whenever I had a question he always responds very quickly. He also came back out to help me hook up the new gas stove and hauled away the old one at no extra cost. (Other company would've charge, I know because I got quote with 3 other companies and they all said "whatever service we do there's a fee"). The installation guys are great, don't even know they're there. After they finished they clean up the place and show us everything in details. I'm also happy with my new furnace, got my house nice and toasty and the hot water is instant.

1776282794

This company is great. Furnace stopped working, I texted them from Google around 7pm and the contacted me within 20 mins and set an appt for next day. James was an awesome tech. Very Knowledgeable and he Explained everything, showed me exactly the damage on the computer board. Definitely going to sign up for their maintenance program for my AC and furnace!!!!

Barbara Maciejewski Wnuk

1776262863

Ductworks sent their technician John Shedrick and his team to install a new HVAC system. They were amazing- professional, clean and efficient! We love the work they did! We highly recommend them!

1776111505

Zach was a true professional. He was extremely customer focused. He even brought his own "booties" to make sure our home was kept clean. He was able to answer all our questions at a customer level and give us an overall explanation of new offerings from Ductworks. He kept it at a level we could understand without us being at an HVAC expert level. Definitely will ask for him back for any other HVAC work we need..

1775231659

Spent close to 10 grand on a new air conditioner that lasted three years. They’ve been unable to help further. I feel scammed.

1775171525

James was my sales rep, and he made the entire process of installing central air simple and stress free. He clearly explained everything and recommended the right cooling system for my needs great guy to work with!

The installers were also professional efficient and kept everything clean throughout the job. I’ll definitely continue working with Duct Works in the future

1775080368

We had our AC replaced today and nothing but the Ductworks team was nothing but professional and courteous from start to finish. From Devin with sales and quoting to Eric the Technician and his team!!!! I would highly recommend to anyone looking to replace or service their AC system!

Kathleen Schubert

1774905370

I have been a customer of ductworks for over 10 years and always have had great service and repairs.
Recently, I needed to call them for a service call and I spoke with Tom and and Shannon. Jordan came to diagnose and provide service. I could not have been more pleased. Everyone was so professional, helpful and caring. I feel so lucky to have an HVAC business that is so honest and upfront, and cares about your safety, as Ductworks. Thank you Tom, Shannon and Jordan.

1774881827

I recently converted my oil furnaces to gas and heat pump after a lot of research and quotes from different company I decided to go with Ductsworks. I had amazing experience. From electric to Service department. Everything was great .Justin help me and guide me through the entire process , his costumer service skills is on point very knowledgeable about carrier the product and the service. truth be told :) I learn a few things from Him. to find a company that's in the costumers best interest it's hard. Price amazing .Service is a mazing . thanks Justin.

1773425026

Zach was amazing. He did a great job explaining the job and options that I had. He was very thorough and knowledgeable. Always happy with Ductworks.

1773347812

Joyce Gamache was very satisfied with the crew that was installing her air-conditioning system very please thank you

1771989291

I am having the worst experience this company

1771794756

Zachary was great. He got there shortly after I called and was able to explain what was going on.

1771680367

They were excellent! All the workers were excellent! Very knowledgeable and explained everything, kept me informed! Appreciated the high level of service!

1771612729

Zachary could not have provided better service! Prompt, explained everything in detail, answered any question that I had, and most importantly did excellent work.

1771528006

Zach was great. Very knowledgeable. Walked us through the entire process.

1770818437

After I had 3 no shows of an HVAC contractor, I called Ductworks. Not only did Zach show up early he was so professional and kind. He taught me a great deal about how my heat pump works. All this time I thought it wasn't working right, it was!!
Just to take the time to explain everything he is doing and then what he did down to their charges, there were no surprises. Very thorough and professional! There's no one else I will call!! If I could give him 10 ⭐️'s I would!!!

Nancy Vineburgh

1770329227

Our first time using Ductworks, they sent us Jordan. They even sent us his photo with time he would arrive. Jordan was very personable and competent and spent time with me and my husband explaining the entire issue around our heating problem
I can’t say enough about the excellent and professional service they provided
We signed an annual service contract and know we are in good hands

1770308368

Great customer service with a quick response to any emergency issue. Special shoutout to their technician Jordan, who was extremely knowledgeable and professional. He walked me through the problem, explained the solution clearly, and made sure everything was working properly before leaving. It’s refreshing to work with a company that’s responsive, honest, and thorough. I would absolutely use them again and recommend them to anyone needing HVAC service.

Cliff & Raina Brown

1770238949

Very professional. Brian their sales rep was awesome to work with.

1769637226

Zachery was the best ! And nicest

Cesarina Santana

1769119356

Zachary and Jagger did an excellent job!! Very professional and quick!!!

1768937162

I’ve used this company for years and love them! The technician that came out today, Jordan was top notch and second to none! Super professional, extremely knowledgeable, friendly and polite, he even cleaned up after himself!

1768595304

Arrived on time. Presented professional and personable and knowledgeable in this area which instilled confidence in his work.Job well done.

1768334660

Zachary was great!

Shelley Vincenzo

1768243505

My tech, Zachary, was great. We have yearly cleanings and this is the first time that I felt like everything was explained to me in detail. He was thorough and knowledgeable!

1767984330

Jason Burzynski

1767974765

Amazing experience..Jagger and Zachary were super friendly, professional and highly knowledgeable. They replaced a water heater for my wife and I that was 22 years old. I have a great eye for detail and they impressed me with the quality of their work, perfection! I highly recommend Ductworks, especially if the team of Jagger and Zachary show up at your door. They will not disappoint! I will be personally requesting the two of them when I have my furnace and A.C. replaced here shortly.

1767903247

Jared is amazing! He helped with our ductless mini split installation and a variety of electrical work in our home. He’s both knowledgeable and professional. I highly recommend him!

Grzegorz Maslak

1767481044

Review of My New Propane Boiler Installation by DuctWorks

I recently had a propane boiler installed by DuctWorks, and I couldn’t be more thrilled with the result! Eric and Shawn were fantastic—handling the installation with expert precision and answering every question I had with patience and a smile. The system itself looks amazing and fits perfectly into the space. I also want to give a shout-out to the rest of the team—though I’m struggling to remember all their names, their professionalism and respect made a huge difference. Overall, the whole experience with DuctWorks was top-notch, and I highly recommend them!

1767037888

Zachary was extremely professional and efficient when he came to perform seasonal maintenance on my split system. He explained everything that was done. Highly recommend Ductworks HVAC and Zachary.

1765557165

Prompt, polite and competent! I have several furnaces and a heat pump to maintain

1765496504

Excellent work! Zack and James were amazing. I was scheduled for a routine annual maintenance service. It turned out that there was a gas leak in the basement from the summer when the town replaced the gas pipes on the street and into the house. They took control of a very dangerous and emergency situation and fixed the issue immediately and safely. I can not say enough about how patient, knowledgeable and caring they were. I’ve used Ductwork’s for several years and they are a fantastic company.
My sincere thanks to Zack and James!

1764955344

Excellent service and on time response.

1764880196

Competent. Explained everything clearly ie. options and different costs options.
Extremely polite.

Elizabeth Grace

1764799100

Michelle Martinecz

1764707754

Jordon fixed my issue with ease. He explained everything thoroughly. Excellent service.

1763139144

These guys are great. They showed me before and after videos of each duct, were professional, courteous and clean. I’ll definitely have them back.

1762365154

Zachary , the Ductwork service representative visited , and did nothing short of a complete and outstanding job!! He’s a consummate professional —very knowledgeable and very much service oriented. We couldn’t be happier with time that he spent getting our system ready for this coming season!!

1761838193

Great experience with Ductworks. Zachary was very professional. He explained everything to us. I highly recommend Ductworks!

1761770168

very satisfied. Went out of his way to explain what he did today and gave me a heads up about future maintenance that maybe necessary
Very satisfied

1761746479

Duct works is a wonderful company! I am so happy with everything they have done from installation to all the great services they have. The service technicians are extremely well trained and helpful! I would highly recommend this company and their services to anyone. Zach did a spectacular job here today and explained everything so well. Thank you Zach!

1761658392

My mother needed a new thermostat as it was getting very cold out and they arrived the next day, replaced it and did a great job. I was very grateful. They communicated throughout the whole process.

1761165991

Extraordinary to say the least. Consistently I am finding the quality work performed by their technicians to be exceptional!!! This is epitomized by Jagger who together with another technician completed a challenging job on our boilers' expansion tank valve. Every single one of them we consistently find to be a joy to work with. This extends to the adept , and eagerly helpful office staff, parts / inventory associates-- big shout out to Dennis, both knowledgeable and so committed to the high standards set throughout Ductworks--including supervisors and management. Take heed Southington homeowners: Here lies the platinum standard!!!

Christopher Babon

1761078204

1760962055

Excellent and fast service. I highly recommend this company.

1760795276

Sean was excellent, very professional as were the other 2 members of the team.

1760702942

1760677989

Zach, Ethan, and Fernando did an excellent job installing our furnace and condenser. Zach took the time to educate us on important maintenance tips to help prolong the life of our equipment. He also identified an issue with our breaker switch—the builder had mislabeled it—and Zach found the correct one and relabeled it for us. He patiently walked us through the operation of the furnace as well.

Zach and his team were very considerate, making sure to cover the rugs before installation to keep everything clean. The entire setup process was smooth and easy. Devin came to our home, assessed our equipment, and provided options and an estimate the same day. There was no high-pressure sales pitch or lengthy presentation.

I highly recommend Ductworks for their professionalism, attention to detail, and customer-first approach.

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