I recently reached out to Ductworks due to no heat. The office staff called me right back and had Justin on-site within an hour. I would give Justin and the Ductworks team ten stars for their responsiveness, patience, and follow-through in getting the issue fixed. The fix required overnight shipping of a part and Justin made arrangements with the office and promptly dropped off several temporary heaters for us to get us through a cold night. Justin was back onsite the next day to install the replacement part and he stayed on-site to make sure everything was operating as expected. A giant thank you to Justin (and the Ductworks staff) for getting this fixed, his patience in answering all my questions and concerns, and helping to get us a solution to keep things warm in the short term!

– Steve P.