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Boiler Repair in Old Saybrook, CT 06410

March 4, 2026

“Top notch service and responsiveness on weekends. We will be using in future.”

- Kendal T.

« Ductless System Installation in Avon, CT 06010

Ductworks HVAC Services service truck image.

860-621-6295

175 Spring Street
Southington, CT 06489

Ductworks HVAC Services service truck image.

License #: S1- 0400300, SM1-0005943

4.88/5 - 24 reviews

Google Rating

4.8

Based on 701 reviews

Ductworks HVAC Services

4.8

review us on See all reviews

1771989291

I am having the worst experience this company

1771794756

Zachary was great. He got there shortly after I called and was able to explain what was going on.

1771680367

They were excellent! All the workers were excellent! Very knowledgeable and explained everything, kept me informed! Appreciated the high level of service!

1771612729

Zachary could not have provided better service! Prompt, explained everything in detail, answered any question that I had, and most importantly did excellent work.

1771528006

Zach was great. Very knowledgeable. Walked us through the entire process.

1770818437

After I had 3 no shows of an HVAC contractor, I called Ductworks. Not only did Zach show up early he was so professional and kind. He taught me a great deal about how my heat pump works. All this time I thought it wasn't working right, it was!!
Just to take the time to explain everything he is doing and then what he did down to their charges, there were no surprises. Very thorough and professional! There's no one else I will call!! If I could give him 10 ⭐️'s I would!!!

Nancy Vineburgh

1770329227

Our first time using Ductworks, they sent us Jordan. They even sent us his photo with time he would arrive. Jordan was very personable and competent and spent time with me and my husband explaining the entire issue around our heating problem
I can’t say enough about the excellent and professional service they provided
We signed an annual service contract and know we are in good hands

1770308368

Great customer service with a quick response to any emergency issue. Special shoutout to their technician Jordan, who was extremely knowledgeable and professional. He walked me through the problem, explained the solution clearly, and made sure everything was working properly before leaving. It’s refreshing to work with a company that’s responsive, honest, and thorough. I would absolutely use them again and recommend them to anyone needing HVAC service.

Cliff & Raina Brown

1770238949

Very professional. Brian their sales rep was awesome to work with.

1769637226

Zachery was the best ! And nicest

Cesarina Santana

1769119356

Zachary and Jagger did an excellent job!! Very professional and quick!!!

1768937162

I’ve used this company for years and love them! The technician that came out today, Jordan was top notch and second to none! Super professional, extremely knowledgeable, friendly and polite, he even cleaned up after himself!

1768595304

Arrived on time. Presented professional and personable and knowledgeable in this area which instilled confidence in his work.Job well done.

1768334660

Zachary was great!

Shelley Vincenzo

1768243505

My tech, Zachary, was great. We have yearly cleanings and this is the first time that I felt like everything was explained to me in detail. He was thorough and knowledgeable!

1767984330

Jason Burzynski

1767974765

Amazing experience..Jagger and Zachary were super friendly, professional and highly knowledgeable. They replaced a water heater for my wife and I that was 22 years old. I have a great eye for detail and they impressed me with the quality of their work, perfection! I highly recommend Ductworks, especially if the team of Jagger and Zachary show up at your door. They will not disappoint! I will be personally requesting the two of them when I have my furnace and A.C. replaced here shortly.

1767903247

Jared is amazing! He helped with our ductless mini split installation and a variety of electrical work in our home. He’s both knowledgeable and professional. I highly recommend him!

Grzegorz Maslak

1767481044

Review of My New Propane Boiler Installation by DuctWorks

I recently had a propane boiler installed by DuctWorks, and I couldn’t be more thrilled with the result! Eric and Shawn were fantastic—handling the installation with expert precision and answering every question I had with patience and a smile. The system itself looks amazing and fits perfectly into the space. I also want to give a shout-out to the rest of the team—though I’m struggling to remember all their names, their professionalism and respect made a huge difference. Overall, the whole experience with DuctWorks was top-notch, and I highly recommend them!

1767037888

Zachary was extremely professional and efficient when he came to perform seasonal maintenance on my split system. He explained everything that was done. Highly recommend Ductworks HVAC and Zachary.

1766155761

This company is great. Furnace stopped working, I texted them from Google around 7pm and the contacted me within 20 mins and set an appt for next day. James was an awesome tech. Very Knowledgeable and he Explained everything, showed me exactly the damage on the computer board. Definitely going to sign up for their maintenance program for my AC and furnace!!!!

1765557165

Prompt, polite and competent! I have several furnaces and a heat pump to maintain

1765496504

Excellent work! Zack and James were amazing. I was scheduled for a routine annual maintenance service. It turned out that there was a gas leak in the basement from the summer when the town replaced the gas pipes on the street and into the house. They took control of a very dangerous and emergency situation and fixed the issue immediately and safely. I can not say enough about how patient, knowledgeable and caring they were. I’ve used Ductwork’s for several years and they are a fantastic company.
My sincere thanks to Zack and James!

1764955344

Excellent service and on time response.

1764880196

Competent. Explained everything clearly ie. options and different costs options.
Extremely polite.

Elizabeth Grace

1764799100

Michelle Martinecz

1764707754

Jordon fixed my issue with ease. He explained everything thoroughly. Excellent service.

1763139144

These guys are great. They showed me before and after videos of each duct, were professional, courteous and clean. I’ll definitely have them back.

1762365154

Zachary , the Ductwork service representative visited , and did nothing short of a complete and outstanding job!! He’s a consummate professional —very knowledgeable and very much service oriented. We couldn’t be happier with time that he spent getting our system ready for this coming season!!

1761838193

Great experience with Ductworks. Zachary was very professional. He explained everything to us. I highly recommend Ductworks!

1761770168

very satisfied. Went out of his way to explain what he did today and gave me a heads up about future maintenance that maybe necessary
Very satisfied

1761746479

Duct works is a wonderful company! I am so happy with everything they have done from installation to all the great services they have. The service technicians are extremely well trained and helpful! I would highly recommend this company and their services to anyone. Zach did a spectacular job here today and explained everything so well. Thank you Zach!

1761658392

My mother needed a new thermostat as it was getting very cold out and they arrived the next day, replaced it and did a great job. I was very grateful. They communicated throughout the whole process.

1761165991

Extraordinary to say the least. Consistently I am finding the quality work performed by their technicians to be exceptional!!! This is epitomized by Jagger who together with another technician completed a challenging job on our boilers' expansion tank valve. Every single one of them we consistently find to be a joy to work with. This extends to the adept , and eagerly helpful office staff, parts / inventory associates-- big shout out to Dennis, both knowledgeable and so committed to the high standards set throughout Ductworks--including supervisors and management. Take heed Southington homeowners: Here lies the platinum standard!!!

Christopher Babon

1761078204

1760962055

Excellent and fast service. I highly recommend this company.

1760795276

Sean was excellent, very professional as were the other 2 members of the team.

1760702942

1760677989

Zach, Ethan, and Fernando did an excellent job installing our furnace and condenser. Zach took the time to educate us on important maintenance tips to help prolong the life of our equipment. He also identified an issue with our breaker switch—the builder had mislabeled it—and Zach found the correct one and relabeled it for us. He patiently walked us through the operation of the furnace as well.

Zach and his team were very considerate, making sure to cover the rugs before installation to keep everything clean. The entire setup process was smooth and easy. Devin came to our home, assessed our equipment, and provided options and an estimate the same day. There was no high-pressure sales pitch or lengthy presentation.

I highly recommend Ductworks for their professionalism, attention to detail, and customer-first approach.

1760010334

The Ductworks team did a great job and Eric Paradis who le the team made sure the new installation addressed problems of the older system. The new install was completed within a week and now we're all set for the winter! The new system is very quiet, more effective and more efficient.

Jack McGoldrick

1759262014

Shelby McLaughlin

1759184570

I wanted to take the time to write a review for Ductworks because they truly went above and beyond for us. This past weekend, we had a scary situation happen where our 25 year old hot water heater broke, causing the fire dept to come. I texted Ductworks on a Friday night well after business hours in a panic and they answered within 2 minutes. They sent Jimmy to replace our unit who did such a great job and has done multiple jobs for us at this point (we also had him come fix our AC and heating system when we first moved into our home). He always recommends great products and is so nice and helpful. We finally feel like we have safety and peace of mind knowing we got this situation under control. We will always give them a call for our future hvac and more needs. We genuinely trust their advice and their service is very professional and high quality. The relief of their fast acting response and immediate jump to action was very comforting during an unpredictable time and we really appreciate it. Thank you Ductworks!

1758683416

Jagger, the service technician, was incredibly knowledgeable, helpful, articulate, professional and friendly.

1757694916

Tucker was likely the best technician I have ever had in the 20 years of home ownership. He worked on my system that they typically don’t even service and he took the time to figure it out. They have come out for an appt in a timely manner and figured out the problem quickly. Nadia was very nice and is wonderful in customer service.

1757683795

Thank you to Ductworks for coming to our rescue, once again! This time for tankless hot water heater issues. Shannon, who assisted with scheduling us was super helpful and understanding. They sent a technician out same day. Tucker was our HVAC technician and he was super kind, professional, patient and explained everything to us. Highly recommend Ductworks!!!

1757608324

It was excellent service. Service men (two) were great. Answered all my questions and went about their work.

1757605085

On time, very professional and took the time to explain everything with no surprise charges or pushy sales pitch. Happy to have found Ductworks for my future home hvac maintenance in Wallingford!

Josephine Perry

1757161287

The technician that came today was very professional! I’ve been a customer for 10 years used this company for many different things never disappoints! Each technician I have had have been very knowledgeable!

1756913648

Great service! They’re always consistent.

Matthew Wentworth

1756405459

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