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Ductless System Installation in Avon, CT 06010

February 26, 2026

“Great company!”

- Janice B.

« Boiler Repair in Middletown, CT 06455

Ductworks HVAC Services service truck image.

860-621-6295

175 Spring Street
Southington, CT 06489

License #: S1- 0400300, SM1-0005943

4.87/5 - 23 reviews

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Google Rating

4.8

Based on 702 reviews

Ductworks HVAC Services

4.8

review us on See all reviews

marc thermezy

1771989291

I am having the worst experience this company

Michael Sutkus

1771794756

Zachary was great. He got there shortly after I called and was able to explain what was going on.

Matthew Orange

1771612729

Zachary could not have provided better service! Prompt, explained everything in detail, answered any question that I had, and most importantly did excellent work.

Lynn Pernal

1770818437

After I had 3 no shows of an HVAC contractor, I called Ductworks. Not only did Zach show up early he was so professional and kind. He taught me a great deal about how my heat pump works. All this time I thought it wasn't working right, it was!!
Just to take the time to explain everything he is doing and then what he did down to their charges, there were no surprises. Very thorough and professional! There's no one else I will call!! If I could give him 10 ⭐️'s I would!!!

Nancy Vineburgh

1770329227

Our first time using Ductworks, they sent us Jordan. They even sent us his photo with time he would arrive. Jordan was very personable and competent and spent time with me and my husband explaining the entire issue around our heating problem
I can’t say enough about the excellent and professional service they provided
We signed an annual service contract and know we are in good hands

Dan Shields

1770308368

Great customer service with a quick response to any emergency issue. Special shoutout to their technician Jordan, who was extremely knowledgeable and professional. He walked me through the problem, explained the solution clearly, and made sure everything was working properly before leaving. It’s refreshing to work with a company that’s responsive, honest, and thorough. I would absolutely use them again and recommend them to anyone needing HVAC service.

Cliff & Raina Brown

1770238949

Very professional. Brian their sales rep was awesome to work with.

Joyce Jenkins

1769637226

Zachery was the best ! And nicest

Cesarina Santana

1769119356

Zachary and Jagger did an excellent job!! Very professional and quick!!!

emoryjack1

1768937162

I’ve used this company for years and love them! The technician that came out today, Jordan was top notch and second to none! Super professional, extremely knowledgeable, friendly and polite, he even cleaned up after himself!

Teresa Bliven

1768595304

Arrived on time. Presented professional and personable and knowledgeable in this area which instilled confidence in his work.Job well done.

Alan Weiner

1768334660

Zachary was great!

Shelley Vincenzo

1768243505

My tech, Zachary, was great. We have yearly cleanings and this is the first time that I felt like everything was explained to me in detail. He was thorough and knowledgeable!

Jason Burzynski

1767974765

Amazing experience..Jagger and Zachary were super friendly, professional and highly knowledgeable. They replaced a water heater for my wife and I that was 22 years old. I have a great eye for detail and they impressed me with the quality of their work, perfection! I highly recommend Ductworks, especially if the team of Jagger and Zachary show up at your door. They will not disappoint! I will be personally requesting the two of them when I have my furnace and A.C. replaced here shortly.

Joanne Krasnow

1767903247

Jared is amazing! He helped with our ductless mini split installation and a variety of electrical work in our home. He’s both knowledgeable and professional. I highly recommend him!

Grzegorz Maslak

1767481044

Review of My New Propane Boiler Installation by DuctWorks

I recently had a propane boiler installed by DuctWorks, and I couldn’t be more thrilled with the result! Eric and Shawn were fantastic—handling the installation with expert precision and answering every question I had with patience and a smile. The system itself looks amazing and fits perfectly into the space. I also want to give a shout-out to the rest of the team—though I’m struggling to remember all their names, their professionalism and respect made a huge difference. Overall, the whole experience with DuctWorks was top-notch, and I highly recommend them!

Mark Thaler

1767037888

Zachary was extremely professional and efficient when he came to perform seasonal maintenance on my split system. He explained everything that was done. Highly recommend Ductworks HVAC and Zachary.

Joe Wojcik

1766155761

This company is great. Furnace stopped working, I texted them from Google around 7pm and the contacted me within 20 mins and set an appt for next day. James was an awesome tech. Very Knowledgeable and he Explained everything, showed me exactly the damage on the computer board. Definitely going to sign up for their maintenance program for my AC and furnace!!!!

Robert Gay

1765557165

Prompt, polite and competent! I have several furnaces and a heat pump to maintain

Deanna Ericson

1765496504

Excellent work! Zack and James were amazing. I was scheduled for a routine annual maintenance service. It turned out that there was a gas leak in the basement from the summer when the town replaced the gas pipes on the street and into the house. They took control of a very dangerous and emergency situation and fixed the issue immediately and safely. I can not say enough about how patient, knowledgeable and caring they were. I’ve used Ductwork’s for several years and they are a fantastic company.
My sincere thanks to Zack and James!

Rob Schumann

1764955344

Excellent service and on time response.

Joann

1764880196

Competent. Explained everything clearly ie. options and different costs options.
Extremely polite.

Michelle Martinecz

1764707754

Jordon fixed my issue with ease. He explained everything thoroughly. Excellent service.

Matthew Banas

1763139144

These guys are great. They showed me before and after videos of each duct, were professional, courteous and clean. I’ll definitely have them back.

Tony Retartha

1762365154

Zachary , the Ductwork service representative visited , and did nothing short of a complete and outstanding job!! He’s a consummate professional —very knowledgeable and very much service oriented. We couldn’t be happier with time that he spent getting our system ready for this coming season!!

Paul Vivian

1761838193

Great experience with Ductworks. Zachary was very professional. He explained everything to us. I highly recommend Ductworks!

kevin corrigan

1761770168

very satisfied. Went out of his way to explain what he did today and gave me a heads up about future maintenance that maybe necessary
Very satisfied

Susie H

1761658392

My mother needed a new thermostat as it was getting very cold out and they arrived the next day, replaced it and did a great job. I was very grateful. They communicated throughout the whole process.

Chuck Haddad

1761165991

Extraordinary to say the least. Consistently I am finding the quality work performed by their technicians to be exceptional!!! This is epitomized by Jagger who together with another technician completed a challenging job on our boilers' expansion tank valve. Every single one of them we consistently find to be a joy to work with. This extends to the adept , and eagerly helpful office staff, parts / inventory associates-- big shout out to Dennis, both knowledgeable and so committed to the high standards set throughout Ductworks--including supervisors and management. Take heed Southington homeowners: Here lies the platinum standard!!!

Christopher Babon

1761078204

Tee Y-G

1760962055

Excellent and fast service. I highly recommend this company.

Gene Manware

1760795276

Sean was excellent, very professional as were the other 2 members of the team.

Brett Sakowicz

1760702942

Phong Nguyen

1760677989

Zach, Ethan, and Fernando did an excellent job installing our furnace and condenser. Zach took the time to educate us on important maintenance tips to help prolong the life of our equipment. He also identified an issue with our breaker switch—the builder had mislabeled it—and Zach found the correct one and relabeled it for us. He patiently walked us through the operation of the furnace as well.

Zach and his team were very considerate, making sure to cover the rugs before installation to keep everything clean. The entire setup process was smooth and easy. Devin came to our home, assessed our equipment, and provided options and an estimate the same day. There was no high-pressure sales pitch or lengthy presentation.

I highly recommend Ductworks for their professionalism, attention to detail, and customer-first approach.

Frank Chimbole

1760010334

The Ductworks team did a great job and Eric Paradis who le the team made sure the new installation addressed problems of the older system. The new install was completed within a week and now we're all set for the winter! The new system is very quiet, more effective and more efficient.

Shelby McLaughlin

1759184570

I wanted to take the time to write a review for Ductworks because they truly went above and beyond for us. This past weekend, we had a scary situation happen where our 25 year old hot water heater broke, causing the fire dept to come. I texted Ductworks on a Friday night well after business hours in a panic and they answered within 2 minutes. They sent Jimmy to replace our unit who did such a great job and has done multiple jobs for us at this point (we also had him come fix our AC and heating system when we first moved into our home). He always recommends great products and is so nice and helpful. We finally feel like we have safety and peace of mind knowing we got this situation under control. We will always give them a call for our future hvac and more needs. We genuinely trust their advice and their service is very professional and high quality. The relief of their fast acting response and immediate jump to action was very comforting during an unpredictable time and we really appreciate it. Thank you Ductworks!

P M

1758683416

Jagger, the service technician, was incredibly knowledgeable, helpful, articulate, professional and friendly.

Carey O'Neill

1757694916

Tucker was likely the best technician I have ever had in the 20 years of home ownership. He worked on my system that they typically don’t even service and he took the time to figure it out. They have come out for an appt in a timely manner and figured out the problem quickly. Nadia was very nice and is wonderful in customer service.

Kayla Kennedy

1757683795

Thank you to Ductworks for coming to our rescue, once again! This time for tankless hot water heater issues. Shannon, who assisted with scheduling us was super helpful and understanding. They sent a technician out same day. Tucker was our HVAC technician and he was super kind, professional, patient and explained everything to us. Highly recommend Ductworks!!!

Joan Gill

1757608324

It was excellent service. Service men (two) were great. Answered all my questions and went about their work.

Jenn Hollister

1757605085

On time, very professional and took the time to explain everything with no surprise charges or pushy sales pitch. Happy to have found Ductworks for my future home hvac maintenance in Wallingford!

Josephine Perry

1757161287

The technician that came today was very professional! I’ve been a customer for 10 years used this company for many different things never disappoints! Each technician I have had have been very knowledgeable!

Luis Bernard

1756913648

Great service! They’re always consistent.

Elizabeth Sabo

1756217803

Sebastian did a great job checking and explaining everything to me. He was on time and was extremely efficient. I would recommend Ductworks to everyone!!!

michael treviso

1755781396

I have never felt I needed to leave a company review until today, I am sharing my full experience working with Duct Works from start to finish. You can make your own educated opinion but I figured this was needed for some. The Previous owner had 2 brand new air handlers and condensers installed by Duct Works in 2019. I purchased the house in 2020 under the impression I should be good to go with these units for a while, they are brand new. 2021 I had duck works come out install thermostats in my home, Pat, the tech was by himself and couldn’t run the wires through the walls without me going in the attic and helping him, he installed 3 thermostats. After the job was done, I paid in full no problem, I get it. A week goes by and we wake up ice cold in the house, I called duck works, they come out, “oh the thermostat was wired wrong, sorry about that but we will have to charge for a service fee,” strike 1 for me. I say ok no problem and paid. I change the filters myself every 4-6 months, clean and clear the traps and do a light inspection simultaneously on the units, I’m a licensed E2 electrician so I know a good amount. Fast forward to 2023, turn on the A/C for the first time, little must in the house, I swap a new filter smell goes away. 2024 season same thing, must smell, swap the filter goes away, mid-season the second floor stops cooling. Duct Work comes out; Pat is his name. Completely destroys the filter pulling it out, I asked if he had grabbed all the small pieces out of the unit he said yes. Looks over the air handler, without testing a single thing, turns to me says, you need a new coil, you’re looking at roughly 2k for the work. Frustrated I say, ok, he writes me a quote and leaves. I open the unit myself and pull-out chucks of my filter out of my air handler fan. Strike 2. I call the office at this point mad. Ben the owner’s son, very nice guy says I am terribly sorry I want to make this right; I will come out look at what’s going on at no charge, I say great thank you. He diagnoses that it was just low on freon, charges the unit from outside. He gives it a good while after to make sure it’s not losing pressure. It holds pressure for a while so he doesn’t expect a leak. Great. Ben says no charge I just want to make it right seeing you have had such a hard time with us. I now have a new outlook on Duct works. 2025 start of season must smell, change the filter make sure the drain line is clear, smell goes away. August 19th, 2025, I am in my basement working, for no reason at all, I decided to give into my curiosity and open the air handler just to see if there’s anything more than the smell of a filter. To my surprise there is mold growth on the coils. Called my good HVAC friend Dave, asked why this happens, answer is because although you have a drip pan, water is supposed to drain out, if it stagnate mold will grow. So, I made sure the line was clear which it was, checked the leveling screws to be in the right position which they are, so why is the pan not draining. I put a level on the A frame coil itself; the pan is improperly pitch. Now I have 3 kids living in my house. This is not safe for them, so I need to take care of this right away. I call Duct works looking to speak to Ben, who no longer works there. I get Dennis and try to explain to him this was not properly pitch at installation and only 6 years old, this shouldn’t be happening and plenty of rust to go with it. It’s a slight fix and a cleaning they should come out and do it because the install was incorrect. Running around in Circles with this guy as preventative maintenance would have fixed these issues he says, (wrong). Ok well fine I’ll pay for the work, cut me some slack on the price I said, he waived the diagnostics fee. Ok fine, come out and do the work, quoted 1200. No problem. Then tells me I have to pay up front for the work, strike 3.You have never done 1 thing right, what makes you think that’s appropriate. I do not recommend these people to anyone. If you want a shitty job, by all means hire Duct Works.

Jessica K

1755606306

From start to finish, Ductworks HVAC Services was professional, efficient and exemplary. The salesmen who came out were wonderful and the team who installed the system were amazing. Thank you to Zach, Terry, Uriel, and Melvin for working so hard to get us exactly what we wanted!

Adam Lalla

1755275347

Wonderful experience. Another local company told me to replace the whole AC unit ($15,500) Ductworks explained it was a common repair. Less than $900. Thank god I got another opinion. Fair, honest, and pleasant crew. They’ve earned my future business. Everything working great.

Catherine

1755199805

Jag showed up today and replaced the broken intake pipe. He was very efficient and even took photos of the job so that I could forward them to the property manager.

Maria Driscoll

1755174092

Sebastian was prompt personable and efficient. Answered all my questions and was very thorough and knowledgeable.

Susan Wurz

1755030954

Installers were very competent and polite. Installed a replacement furnace and ac in one day.

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