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ERVCRLHB

Ductworks HVAC Services service truck image.

860-621-6295

175 Spring Street
Southington, CT 06489

License #: S1- 0400300, SM1-0005943

5/5 - 16 reviews

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Google Rating

4.9

Based on 619 reviews

Ductworks HVAC Services

4.9

review us on See all reviews

James Dolan

1746630511

Had a service issue last Sunday. Justin Simoneu came out and resolved the problem. Was very professional and explained the issues to me. Very happy with his service

Michael Gormley

1746276828

They did an excellent job and completed the job sooner than expected. Professional team, and the system works great

ella scoville

1746128812

Justin Simoneau was very professional and helpful. He gave me a lot of useful information and did his job efficiently while explaining how things work to me. He is great at what he does!!

Stephen Delbuono

1746126399

Very professional, informative, and thorough!
Best in the Southington community!!!

Shari Braccia

1745502145

DuctWorks is wonderful to work with. Sebastian, their technician, did a very thorough job with maintenance on my furnace, hot water heater and AC.

LUIS SANTANA

1745488214

Amazing service very professional. Thank you so much the team is amazing. I had 1 small issue Eric fix the issue I would like to say thank you Zac for listening to my needs thank you for my new system is amazing

Colin Mahon

1745418406

Alex Sunderland

1745347018

I’ve had three projects done with Ductworks (water heater + central air, and now a new furnace). I go back because they’re great to work with on the stuff I just want to work. Justin in particular was very helpful/courteous/knowledgable.

Eleanor Pastore

1745273316

James from Ductwork’s was fantastic! He arrived early and explained everything in great detail before he even got started! Very efficient and thorough! I have to say this was the best experience with a very professional young man who really knows his stuff! Very very pleased!

Sheryl Green

1745248045

Ductworks is great. Justin was amazing. On time and serviced both our AC and furnace. We could not be more pleased.

tony slusz

1744922488

Professional. Customer focused. Clean. Answered all our questions at a customer level not Star Trek technology

Janis Simonian

1744816887

Ductworks is great!

I am new to the area and I got a recommendation for Ductworks from a neighbor. We decided to hire them to replace our furnace, hot water tank and central air conditioner. We first met with Zac to discuss our options and what was needed. Zac is great in explaining HVAC, this helped tremendously for us to make our decision on what we needed to have done.

They did an awesome job! Shawn was great, as were the other 2 technicians. The team was very knowledgeable, professional and nice. I'm going to continue to have a service contract with Ductworks. I would highly recommend them.

Nancy Woodworth

1744812579

This company is wonderful. Jimmy just did my yearly service and he was great! He answered all my questions and explained all that he did. Will continue to use them and have recommended them to friends.

Rena REDFIELD

1744721289

Sebastian was quick but very thorough. After completing his work, he went through everything…explaining the work he had done. Very satisfied.

Brian Faulkner

1744408470

Carrier is a wonderful company that manufacturers quality HVAC products. Ductworks installs and services that equipment.

richard caplan

1744384326

The representative was very thorough and easy to understand as far as the options

Julie Apuzzo

1744212291

Issue of no heat addressed promptly. Technician very knowledgeable and professional.

Mark

1744118295

James Hass

1743941897

Totally pleased with Jaggers performance. He explained in detail his work performed and provided a status of our existing equipment. It was actually a pleasure interacting with him. Thanks

Margaret Malmberg

1743690961

Excellent service courteous workers

Brian Fitzgerald

1743620865

I was very pleased with the work completed this morning. Very thorough and knowledgeable service…

Robert Schwab

1742584686

This is a great company they replaced my furnace in a timely manner they had it in time for the winter. I would use this company again if need be. Thank you for a wonderful job well done.

Tim

1742573023

Tucker did a great job. He is detail oriented. He is very knowledgeable and patient. He took all the time needed to answer my many questions. He is a great representative for Ductworks and is highly recommended!

Patrick Lour

1742565476

Jay Dubinsky

1742302090

Ductworks Tech: Tim. Friendly and courteous
Tim arrived on time and completed system inspection replaced filters. Compared and explained findings from previous years. All work completed in timely manner. Highly recommended

Lillian Dorazio

1742243338

Good experience, on time and Tucker resolved heating problem. I would recommend Ductworks in Southington.

Stephen Parsons

1741973963

Jennifer Sexton

1741957511

Pleasant and explained everything he did. Would recommend this company.

Roy Occhiogrosso

1741799346

Top-notch service, very responsive. A pleasure to do business with

Joe Mag

1741363751

My experience with a fellas that were here was excellent! Knowledgeable friendly and new what they were doing. We recommend them completely.

Quetta Richard

1741142452

The technician charged me 350.00 to “clean” the furnace. I called because it was cycling on and off just blowing cool air. He said he changed the filter which was not the truth. I changed it the day before he came yet he documented he did. The inside of the furnace looks exactly the same. Dirtier actually. I had a different company come out the next day and he misdiagnosed the issue which he wanted to charge me over $900.00 I got it repaired for $500.00.

DICK JOHNSON

1740414921

James did a great job evaluating my HVAC system, explaining what he was doing, what needed to be done, the cost, and offering options. Give him a big raise and bonus!!

beata pszczola

1740016172

If you need things done quick, these guys can do it.
I got my furnace and water heater replaced within 5 hours.
Great job. Thank you :)

Ralf Hennig

1739825146

Tucker was exceptionally
He was eager to answer Al my questions with expertise knowledge and simple to understand for a novice person like myself
Additionally he found problems and solved them on his visit
I enjoyed Tuckers friendly demeanor

Tracy Pentalow

1739818957

Excellent service. I did not know they service the mini splits! It’s blowing heat again and I’m more informed how to maintain it.

Josie DAquila

1738880018

MAleja DuranS

1738275724

I called this company based on the reviews, it’s my first time dealing with an issue with HVAC so I didn’t know any better. When I called they told me that I needed to leave a CC to keep my appt and that it was 89 dollars for them to hold my appt and was told if anything needed to be done they would give me a quote. I accepted because I called other places and they Told me it would be anywhere from 150 to 170 for the first hour. Day of the appt comes, the guy that came, no issue with him he was polite. I explained that my upstairs was way warmer than my downstairs. Anyways, no I didn’t know any better, he walked around and closed some vents advice to put a curtain and that was it. Took a picture of my unit and he spent about 20 mins in my house if not less. When he was about to leave told me my total was 254 dollars. I was so taken back because I was not expecting such a charge. If you ask me it’s ridiculous that on top on the 89 dollars they charged me 150 dollars for 20 minutes where they did not have to do ANYTHING. I’m upset they were not upfront about the charge because I would have made a different decision. How can you look at someone and tell them like it’s nothing that the total is 254 dollars for a 20 minute visit where they didn’t have to do anything except walk around the home. I called them and they were not even apologetic about the fact that I was mis informed. In this economy every dollar matters and I’m still in shock I was charged so much for so little.

Christopher Babon

1737982909

Sue B

1737831205

Woke up today (Saturday) to no heat, 44 degrees inside and 11 degrees outside. Called a few places but no one could commit to coming to my home the same day UNTIL I called Ductworks and they said they could have someone there between 2-4 today. Actually their technician arrived around 1:00, diagnosed the issue (a faulty switch and some bad wiring). He fixed the issue and made sure the system was operating as expected before leaving. I am 100% happy with the responsiveness, communication and work they did. I highly recommend and will save their contact info in case I need any help in the future.

Kris CT

1737828346

Technician was very professional and did an excellent job, would rate him 5 stars. But the service was super expensive and rip off. Almost $100 for initial diagnosis and then $319 to replace the part under warranty which was a plug and play. Technician was in and out in around 50 minutes and they charged ridiculous. When requested to waive the initial fee, was a given option to pay $500 annual maintenance to save $100. The only reason went with the company as our HVAc installer was out of town for few days and he said he would charge $250 max for this. So, I would recommend to go with them ONLY
if you have no other choice as they will rip off, hence one star. Quality service doesn’t have to come with ridiculous price.

Elizabeth Rodman

1737748468

James- Prompt, informative and efficient.
Very happy with the service.

John Carbone

1737223363

Friendly, knowledgeable and personable.

beverly redman

1736183452

David Wrenn

1736178974

Jimmy and ductworks is awesome, he was professional, accommodating and willing to go above & beyond what was scheduled for the day. I asked for extra services, which he accommodated and it was a very good experience and I'm very grateful for ductworks and Justin. Just add Justin is a nice person.

Asim Ejaz

1736001226

Cheryl Sansone

1734564383

Hillary Ribaudo

1734538091

Justin was phenomenal. He was professional and efficient. He took extra time to walk us through what he did and provide us with extensive options (at different price points) for how to fix/update as well as the pros and cons of the various approaches we discussed. We would definitely recommend!

Greg Buie

1734027185

Chris Dube

1733943375

OMG!!!! I can’t say enough for my experience with this company! From the first call with Shannon who hooked me up with Eric D., who came within 2 hours to talk me through what I was in need of to solve my leaking boiler issues. I was happy with the options I was presented with, under absolutely NO PRESSURE!!! I was thrilled that they were able to get me on the road to normalcy again within 24 hours!!! 8:00 am the next day and I was greeting Adrian and Melvin on time and as professional as I could ever have hoped for! They moved right along at their job and we compared notes as to all the new features and making sure everything worked properly. They made sure I understood everything I needed to know. Finishing up they made sure no one would’ve even known they’d been there! Everyone was extremely friendly, helpful and left me feeling confident I had chosen the right company to deal with my problems. Thank you all again so much. Absolutely highly recommend anyone that needs help in any of the fields they serve, I can’t imagine you being unhappy with any part of the process that Ductworks brings to the plate!

tarie58

1733490269

I wouldn't call anyone else. They are the best. The guys are nice and courteous, very helpful, don't mind if questions are asked.

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