“We recently replaced our 23 year Carrier AC system in our home with a new Carrier AC system. Brian, our Comfort Advisor, was great to work with. He was friendly, courteous, professional, answered all our questions and replied to our emails promptly. The day of installation the work crew arrived exactly at 8:00AM. A shout to John, Vinny and Fernando. They were also friendly, courteous and professional. The install was completed timely and their cleanup was exceptional. Overall an excellent experience. Thank you !”
- Carol C.
“Reached out to Ductworks to see what options I had with an older AC central air unit. Sean came out to the house on time. He went over the entire unit taking measurement's and pictures while he explained what he was doing. He provided a written quote later that day that gave me 3 options to chose from. Had Ductworks come out to do an entire replacement of an older R22 AC unit. I selected a date was told to expect the crew between 8 – 8:30. On the day of service received a text at 7:31 that Vinny, Ethan, Shawn and John were on the way. They arrived on time and were very pleasant. I showed them the unit and they went right to work. They placed tarps throughout the interior of my home and explained what to expect. Answered all of my questions and never once talked down to me. After the install was completed they went over the new unit and how to properly use it to its maximum potential. They stressed that if I had any questions or issues after they left to contact the service department immediately. They were very sincere about that and didn't sound like a very well rehearsed speech. Was very happy with Ductworks throughout the entire start to finish process, and plan on using them again in the future.”
- Lenny B.
“At the advice of a neighbor, I contact ductworks during my search for a new air conditioning system here in Branford, Connecticut. Not only did they come in considerably lower they also offered me 0% financing and as a senior, I appreciated the ability to take advantage of that. I want to add that the technicians were incredible and left my home in the same neat and clean condition and that is something you don’t find very often. I wish I could give them 10 stars.”
- Duane Z.
“This was my first time ever using them and I was impressed from the moment that I called and John picked up and made an appointment right away and Justin came to my home. He told me whom ever installed it did it improperly and my dad who is elderly was upset, concerned and could not wait for the other company who installed it and lucky we didn’t because today once again their mail box was full , not good business . Anyways what I like about this company not only fast acting BUT update texts n reminder AND a picture of the service man . I’m like who does that ? This company does and I felt comfortable knowing who I should be looking out for . Justin was a sweetheart , very respectful and he was concerned and he finished the job today . Service with a smile . I’m definitely will be using them as my yearly maintenance services. Price was great on top of my dad military discount .
We all are greatful . Thank you”
We all are greatful . Thank you”
- Madeline Z.
“This was my first time ever using them and I was impressed from the moment that I called and John picked up and made an appointment right away and Justin came to my home. He told me whom ever installed it did it improperly and my dad who is elderly was upset, concerned and could not wait for the other company who installed it and lucky we didn’t because today once again their mail box was full , not good business . Anyways what I like about this company not only fast acting BUT update texts n reminder AND a picture of the service man . I’m like who does that ? This company does and I felt comfortable knowing who I should be looking out for . Justin was a sweetheart , very respectful and he was concerned and he finished the job today . Service with a smile . I’m definitely will be using them as my yearly maintenance services. Price was great on top of my dad military discount .
We all are greatful . Thank you”
We all are greatful . Thank you”
- Madeline Z.
“This was my first time ever using them and I was impressed from the moment that I called and John picked up and made an appointment right away and Justin came to my home. He told me whom ever installed it did it improperly and my dad who is elderly was upset, concerned and could not wait for the other company who installed it and lucky we didn’t because today once again their mail box was full , not good business . Anyways what I like about this company not only fast acting BUT update texts n reminder AND a picture of the service man . I’m like who does that ? This company does and I felt comfortable knowing who I should be looking out for . Justin was a sweetheart , very respectful and he was concerned and he finished the job today . Service with a smile . I’m definitely will be using them as my yearly maintenance services. Price was great on top of my dad military discount .
We all are greatful . Thank you”
We all are greatful . Thank you”
- Madeline Z.
“Much impressed; I spent > $20K for a new HVAC system and during recent hot weather with a thunder storm power outage one of my multiple AC wall units would not operate when power was restored. Ductworks service responded immediately and determined there was a defect in their supplier's wall unit. The day after the fourth of July they replaced the defective unit just in time for more hot weather. Yes I definitely recommend Ductworks Chet”
- Chet A.